With safety being paramount, companies like KONE India, TK Elevator India, Gilco, Otis India, and Hybon are ensuring the safety of elevators through collaboration between manufacturers, building developers, and service providers. The emphasis on hygiene and safety has further prompted elevator manufacturers to introduce contactless features and touchless controls. Elevator companies are also emphasizing uniform safety guidelines across the country and advocating for legislation to ensure safe installations in elevators and escalators.
“Safety in lifts is essential to ensure the protection and well-being of our residents. There are various features and technology like installation of an emergency braking system that acts in the event of failure in the main system, safety door and sensors that are designed with automatic closing mechanisms and safety sensors, presence of a communication system such as an emergency telephone or intercom. We also regularly maintain our elevators and constantly indulge in technological upgradations of our elevators,” he adds.
“In our projects we usually install elevator brands such as Fujitec and KONE. These brands have earned our trust through their long-standing reputation for excellence in the industry. Fujitec is known for its innovative solutions and rigorous quality control measures, ensuring reliability and durability in every product they deliver. Similarly, KONE’s commitment to technological advancement and eco-efficiency aligns well with our sustainability goals, making them a preferred choice for our projects. Moreover, both Fujitec and KONE offer comprehensive after-sales service, including proactive maintenance programs and responsive customer support, which are crucial for ensuring smooth operations and resident satisfaction in our high-rise developments.”
“As regards regular maintenance of our lifts, our company has a strict agreement with lift manufacturers regarding regular maintenance, ensuring optimal elevator performance. As part of this agreement, a minimum two-year Annual Maintenance Contract (AMC) is included in the lift cost. This guarantees essential maintenance services such as inspections, lubrication, adjustments, and repairs to keep the elevator in top condition. This proactive approach enhances operational efficiency, mitigates safety risks, and extends the elevator’s lifespan, providing peace of mind to our clients and occupants.”
“Thanks to our proactive maintenance schedule and partnership with reputable manufacturers we haven’t experienced any problems with our lifts till date. What’s more, we haven’t found it necessary to upgrade the lifts in our older projects as they continue to meet safety, performance, and aesthetic standards. Our consistent maintenance ensures their reliability. If needed in the future or if technology advances, we’re prepared to consider upgrades to enhance vertical transportation.”
“When considering the essential features in lifts, the foremost priority is safety, ensuring that all mechanisms adhere to rigorous safety standards for passenger protection. Speed is another key factor, as efficient vertical transportation saves time, especially in high-rise buildings. Advanced technology integration is important for smooth operation and user-friendly interfaces. Energy efficiency is also a critical aspect, not only for cost-saving purposes but also for environmental sustainability. Aesthetics play a role too, as the lift’s design should complement the building’s interior. Lastly, the availability of a reliable maintenance team post-installation is crucial to ensure the lift’s long-term functionality and safety, addressing any issues promptly and effectively.”
“Our agreement with the lift manufacturer stipulates a minimum three-year advance comprehensive AMC which ensures that all elevators are maintained regularly and efficiently, with the manufacturer responsible for routine checks, repairs, and any necessary upgrades over this period. The comprehensive nature of the AMC covers all aspects of maintenance, from mechanical components to software updates, ensuring optimal performance and safety standards are consistently met. This proactive approach to maintenance underlines our commitment to reliability and customer safety in our facilities.”
“We have experienced issues with the lifts in a particular project, where frequent breakdowns were a common occurrence. This recurring problem highlighted the need for a more robust maintenance strategy and possibly an upgrade of the lift systems to ensure reliability and safety for the users. As a developer, once a project is completed and handed over to the society, we typically do not upgrade older projects with newer, more modern lifts. This is primarily because the responsibility of managing and maintaining the building transfers to the society or end users upon completion. However, we are always willing to extend guidelines and support if the society or the end-users require assistance with upgrades or need advice on implementing newer technologies. This approach ensures that while we do not directly intervene in post-handover upgrades, we remain available to provide expert guidance and support to facilitate any enhancements they wish to undertake.”
